City of Pocatello COVID-19 Resources

June 13 – Present

"Businesses and governmental agencies may continue to resume operations at physical locations in the State of Idaho. All businesses and governmental agencies should adhere to the physical distancing and sanitation requirements described in section 4."


While the City is working with our public health partners, we are not the lead agency on the novel coronavirus (COVID-19) and will take direction from Federal and State agencies.

We are actively monitoring the ever-evolving situation around the issue. On Thursday, March 19, the Pocatello City Council adopted an Emergency Declaration to help the City in its response to the novel coronavirus (COVID-19) pandemic. As needed, we are providing updates via the City’s official social media channels, website, and app, Pocatello Connect.

Face Coverings Required at City Buildings, Facilities

Effective Monday, July 27, face coverings are required for City employees and for citizens who enter City facilities and participate in programs and activities. Citizens are required to wear face coverings when entering any City of Pocatello building or facility or riding in public transportation buses.

Citizens participating in City-sponsored programs or activities in outdoor spaces do not have to wear a face covering unless six-feet of physical distancing cannot be maintained. Individuals in the City’s swimming pools or lazy river also do not have to wear face coverings.

For more information, visit

A rendering of the coronavirus in the blood stream

Mask Resources

Official Sources

We ask that all residents get their information on COVID-19 from reputable sources. For the latest and accurate information, please visit the following links:


Additionally, Southeastern Idaho Public Health, the Idaho Department of Health & Welfare, and the CDC have put together several infographics about novel coronavirus (COVID-19):

If you have any questions about novel coronavirus (COVID-19), please contact Southeastern Idaho Public Health at 208-234-5875.

Idaho Rebounds

Governor Brad Little, with the help of the Idaho Department of Health and Welfare and guidance issued by President Donald Trump and the Centers for Disease Control and Prevention, has established a data-driven approach to opening up Idaho’s economy. The approach reduces the risk of COVID-19 to Idaho’s most vulnerable population and preserves capacity in our healthcare system, while opening up businesses safely. For more information, visit

Businesses opening their doors in various stages of the Idaho Rebound plan should have operational plans in place to mitigate the risk of spreading COVID-19. To view the protocols, visit

Idaho Masks Gloves Sanitizer Sourcing Program

To assist qualified organizations within the state of Idaho in acquiring non-medical/emergency MGS, the Idaho Department of Administration is consolidating demand and purchasing large quantities of MGS to distribute throughout the state.

For more info, visit

  1. Notices
  2. Assistance
  3. Resources
  4. Volunteering

City of Pocatello

Limited Services and Facility Access

After getting the green light from Governor Brad Little to move to Stage 4 of Idaho’s reopening, City of Pocatello departments will be making the following changes to their operations beginning June 13, 2020.

  • Animal Shelter (open to public Monday – Friday from 10 a.m. to 5 p.m. and Saturdays from 11 a.m. to 5 p.m. starting June 15; appointments preferred for adoptions, owner surrenders, and other services at 208-234-6156)
  • Cemetery Office (open to the public)
  • City Hall (limited access; citizens asked to utilize or to contact staff by phone or email wherever possible; appointments strongly encouraged for all in-person visits to departments including Building, Engineering, Finance, Human Resources, Information Technology, Legal, Mayor’s Office, Planning & Development Services, and Utility Billing; visitors will be escorted from the lobby after calling from the lobby phone)
  • Community Recreation Center (open to the public with restrictions; steam room and hot tub remain closed; dry sauna and eucalyptus room have 15-minute limits with one person at a time up to four household members total; fitness classes are capped at 15 participants and water fitness at 12 participants; all swim lessons, dance classes, and public swim sessions remain canceled; racquetball courts are limited to two patrons from the same family)
  • Fire Stations (burn permits being issued by phone or email; one citizen in lobby at a time; smoke and carbon monoxide alarm installations for elderly and disabled citizens available)
  • Golf Courses (tournaments scheduled to be held at Riverside and Highland Golf Courses will proceed with social distancing measures in place)
  • Marshall Public Library (open to the public beginning June 1 at 10:00 a.m. with modified hours: Monday–Thursday, 10:00 a.m. to 7:00 p.m.; Friday–Saturday, 10:00 a.m. to 6:00 p.m.; patrons asked to maintain social distancing and to come with as few people as possible, knowing items beforehand; onsite public programming canceled; computer use limited)
  • Park Picnic Shelters (park picnic shelters can be reserved at or by calling 208-232-3901; staff will be performing extra cleanings on Saturday and Sunday mornings and encourage patrons to sanitize picnic tables before and after use)
  • Parks & Recreation Facilities (organizations must contact Parks and Recreation Administration staff at 208-232-3901 to request use of these facilities; groups are required to provide a Southeast Idaho Public Health-approved operations plan)
  • Pocatello Regional Transit (A, B, C, Summer D, and E routes available)
  • Police Station (fingerprinting and car seats by appointment only; call 208-234-6105; VIN inspections and prescription take-back box in lobby available)
  • Ross Park Aquatic Complex (open seven days a week starting June 15 with a limit of 300 patrons; tubes available for Lazy River with staff disinfecting them after each use; personal pool noodles allowed in main pool and activity pool; chairs and tables not provided; waterslide remains closed; Lazy River Walking opens to the public starting June 15)
  • Sanitation and Street (limited access; citizens must use intercom system before being permitted to enter Public Works Annex; no cash transactions accepted)
  • Team Sports (adult softball games begin June 15; spectators are asked to maintain proper social distance)
  • Water (open Monday through Thursday, 6:30 a.m. to 5 p.m.)
  • Zoo Idaho (open daily from 10:00 a.m. to 4:00 p.m. beginning June 1 with a maximum of 300 people at a time)


The following meetings, programs, and events have been canceled or restricted:

Department Notices

Credit Card Processing Charge
The City of Pocatello is waiving the three percent credit/debit card processing charge for payments made to the City of Pocatello. For more information, visit

Library Cards
If you do not currently have a Marshall Public Library card but would like to access library resources, the library can provide temporary card access. Fill out the form at  or call 208-232-1263 and leave a voicemail with your name and phone number. Library staff will set up your card access within one business day of contact.

Water Safety
The City of Pocatello Water Department is reaffirming to residents that the City’s water is safe. Meanwhile, the City’s Water Pollution Control Department is reminding residents the only things that should ever be flushed down the toilet are human waste and toilet paper. For more info, visit

Water Service Shutoffs
After suspending water service shutoffs since late March, the City of Pocatello will resume shutting off water service for non-payment starting July 7. For more information, visit

Bannock County

November Election

For more information on the November 3 election, visit and