City of Pocatello COVID-19 Resources

May 16–29, 2020

"Businesses and governmental agencies may continue to resume operations at physical locations in the State of Idaho except for those businesses identified in this order."

While the City is working with our public health partners, we are not the lead agency on the novel coronavirus (COVID-19) and will take direction from Federal and State agencies.

We are actively monitoring the ever-evolving situation around the issue. On Thursday, March 19, the Pocatello City Council adopted an Emergency Declaration to help the City in its response to the novel coronavirus (COVID-19) pandemic. As needed, we are providing updates via the City’s official social media channels, website, and app, Pocatello Connect.

Official Sources

We ask that all residents get their information on COVID-19 from reputable sources. For the latest and accurate information, please visit the following links:

A rendering of the coronavirus in the blood stream


Additionally, Southeastern Idaho Public Health, the Idaho Department of Health & Welfare, and the CDC have put together several infographics about novel coronavirus (COVID-19):

If you have any questions about novel coronavirus (COVID-19), please contact Southeastern Idaho Public Health at 208-234-5875.

Idaho Rebounds

Governor Brad Little, with the help of the Idaho Department of Health and Welfare and guidance issued by President Donald Trump and the Centers for Disease Control and Prevention, has established a data-driven approach to opening up Idaho’s economy. The approach reduces the risk of COVID-19 to Idaho’s most vulnerable population and preserves capacity in our healthcare system, while opening up businesses safely. For more information, visit

Businesses opening their doors in various stages of the Idaho Rebound plan should have operational plans in place to mitigate the risk of spreading COVID-19. To view the protocols, visit

Idaho Masks Gloves Sanitizer Sourcing Program

To assist qualified organizations within the state of Idaho in acquiring non-medical/emergency MGS, the Idaho Department of Administration is consolidating demand and purchasing large quantities of MGS to distribute throughout the state.

For more info, visit

  1. Notices
  2. Assistance
  3. Resources
  4. Volunteering

City of Pocatello

Limited Services and Facility Access

Following Governor Brad Little’s announcement that businesses can move to Stage 2 of Idaho’s reopening, the following City of Pocatello departments will be making changes to their services starting May 18, 2020.

  • Animal Shelter (available by appointment Monday–Friday from 10 a.m. to 4:30 p.m. and Saturday from 11 a.m. to 4:30 p.m.; call 208-234-6156)
  • Cemetery Office (open to the public)
  • City Hall (limited access; citizens asked to utilize or to contact staff by phone or email wherever possible; appointments strongly encouraged for all in-person visits to departments including Building, Engineering, Finance, Human Resources, Information Technology, Legal, Mayor’s Office, Planning & Development Services, and Utility Billing; visitors will be escorted from the lobby after calling from the lobby phone)
  • Community Recreation Center (open to the public with restrictions; water fitness, swim lessons, dance classes, and public swim sessions remain canceled until further notice)
  • Fire Stations (burn permits being issued by phone or email; one citizen in lobby at a time; smoke and carbon monoxide alarm installations for elderly and disabled citizens available)
  • Marshall Public Library (curbside pickup of items by appointment only; call 208-232-1263; anticipated to reopen to the public when the governor permits stage 3 activities)
  • Park Shelters and Playground Structures (park pavilions scheduled to reopen on June 13; playground structures remain closed until the governor permits stage 3 activities)
  • Parks & Recreation Facilities (organizations must contact Parks and Recreation Administration staff at 208-232-3901 to request use of these facilities; groups are required to provide a Southeast Idaho Public Health-approved operations plan)
  • Pocatello Regional Transit (A, B, C, Summer D, and E routes available)
  • Police Station (fingerprinting and car seats by appointment only; call 208-234-6105; VIN inspections and prescription take-back box in lobby available)
  • Sanitation and Street (limited access; citizens must use intercom system before being permitted to enter Public Works Annex; no cash transactions accepted)
  • Team Sports (tentatively, Bannock Baseball practices will begin on May 30 with spectators limited to immediate family; adult softball and soccer leagues are scheduled to begin June 15)
  • Water (open Monday through Thursday, 6:30 a.m. to 5 p.m.)
  • Zoo Idaho (open weekends only from 10:00 a.m. to 4:00 p.m. with a maximum of 300 people in the zoo at a time)


The following meetings, programs, and events have been canceled or postponed:

Department Notices

Credit Card Processing Charge
The City of Pocatello is waiving the three percent credit/debit card processing charge for payments made to the City of Pocatello. For more information, visit

Library Cards
If you do not currently have a Marshall Public Library card but would like to access library resources, the library can provide temporary card access. Fill out the form at  or call 208-232-1263 and leave a voicemail with your name and phone number. Library staff will set up your card access within one business day of contact.

Water Safety
The City of Pocatello Water Department is reaffirming to residents that the City’s water is safe. Meanwhile, the City’s Water Pollution Control Department is reminding residents the only things that should ever be flushed down the toilet are human waste and toilet paper. For more info, visit

Water Service Shutoffs
The City of Pocatello is temporarily suspending water service shutoffs. For more information, visit

Bannock County

May Election

Due to the state of emergency in Idaho regarding the coronavirus, the May 19 Primary Election will be held entirely by absentee ballot. For more information, visit and