Pocatello Utility Bill Pay Customer Portal

The Utility Bill Pay Customer Portal provides online access to your utility account including the option to pay your utility bill by credit/debit card or e-check. Convenience fees apply.

Utility Bill Pay Customer Portal Powered by the Paymentus Instant Payment Network®
Paymentus - Pay by Phone

About the Utility Bill Pay Customer Portal

The Utility Bill Pay Customer Portal allows City of Pocatello customers to access their utility accounts with the following features:

  • Accounts – View all the utility billing accounts you have with the City of Pocatello.
  • Pay My Bill – Pay your bill online using one of the payment methods in your wallet.
  • AutoPay – Set up an automated schedule to make your utility payments on time every time.
  • Bill History – Access a list of your recent bills including the bill date, due date, prior balance, current balance, and total balance.
  • Payment History – View a list of your recent payments through Paymentus including the account number, amount, processing fee, date, and payment method.
  • External Payments – View a list of your recent payments made outside of Paymentus including the status, payment date, amount, and payment type.
  • My Wallet – View all of the payment methods you have set up for paying your utility bill online.
  • My Profile – Manage your online profile with Paymentus including your name, email address, phone number, user ID, password, and security questions.
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