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Department Head
Cindy Robbins
Department Address
911 N. 7th Ave.
Pocatello, ID 83205
208-234-6241
208-234-6577 (fax)
Billing Office Hours
Mon-Thurs 8 am - 5 pm Friday 8 am - 1 pm
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Like the City of Pocatello's Facebook Page
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HOME OF IDAHO STATE
UNIVERSITY
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The City of Pocatello
is a Safe Place |
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| Where kids get help fast. Sponsored by the Bannock County Youth Foundation |
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Every year city departments are required to present a performance report to the Mayor, City Council and citizen stakeholders (Service Level Report). Under the supervision of the Chief Financial Officer, the departments discuss their mission, financial inputs, workload outputs, measures of efficiency & effectiveness (including comparisons to other cities & industry norms), results and their issues and concerns for the future. |
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HOW TO OBTAIN A PIN FOR ONLINE BILL PAY
To use the city of Pocatello online utility bill pay system you must obtain a Personal Identification Number (PIN). To obtain your PIN, email us at: utilities@pocatello.us. Please include the following in your email:
1. Your billing name
2. Your service address
3. Your account number (including hyphen)
4. Your email address
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You will receive your PIN by email with instructions on activating your account.
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WEB BROWSER REQUIREMENTS: The City of Pocatello's Utility Bill Pay system is optimized for Microsoft Internet Explorer or Firefox web browsers. Safari and Chrome browser users can still access the Utility Bill Pay system however you may experience difficulties. These difficulties could range from minor page display issues to an inability for the site to function at all. |
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