Payment Arrangements

A payment arrangement should be made whenever the full amount of a utility bill cannot be paid by the due date.

Payment arrangements need to be done in writing. You can send an email to utilities@pocatello.us requesting an arrangement with the dates and amount to be paid. You can also visit our office at 911 N. 7th Ave. inside City Hall during our business hours, or you can place a note in one of our drop boxes with the dates and amount to be paid. Arrangements are pending until accepted by our office and you receive notification of such.